Terms of use

These Terms of Use (“Terms”) govern your use of studymerits.com and the services provided by StudyMerits – Online Assignment Help & Academic Experts (“StudyMerits – Online Assignment Help & Academic Experts”, “we”, “us”). StudyMerits – Online Assignment Help & Academic Experts is an online marketplace that connects students (“Students”) with independent academic experts (“Experts”). By creating an account or using the platform you agree to these Terms, our Privacy Policy, Cookie Policy and Payments & Refunds Policy.

1. Our role

StudyMerits – Online Assignment Help & Academic Experts provides the platform: task posting, offers, messaging, wallet payments, ratings and support. Experts are independent and are not our employees. We are not a party to the agreement between a Student and an Expert, but we operate the payment, review and dispute processes described here.

2. Accounts

• You must be 18 or older, or have a parent or guardian’s consent.
• Provide accurate information and keep your login secure. You may sign in with a supported third-party account (such as Google) where enabled.
• For security, sessions end automatically after a period of inactivity.
• Expert accounts must be reviewed and activated by us before an Expert can send offers or receive task notifications. We may decline or deactivate any account at our discretion.

3. Posting tasks

Students may post tasks free of charge, including a title, subject, level, deadline, instructions and files. Each task shows a suggested budget based on its details; this is the minimum value of the task. Students may edit or delete a task while it is open for offers. Tasks must not request anything unlawful, harmful, or prohibited under section 8.

4. Offers and hiring

• Experts may send offers on open tasks. An offer is the price the Expert proposes for the task as described.
• Students may hire an Expert from an offer, or pay the suggested budget for our support team to assign an Expert.
• When hiring, the Student pays the accepted amount plus a service fee from their wallet. The total is shown before confirmation.
• Changes to the task scope after hiring may require a new agreement or additional payment.

5. Wallet, fees and payouts

• Students fund their wallet through the payment methods enabled on the platform. Payment processing is handled by third-party providers; we do not store full card numbers.
• The service fee and the commission retained from Expert earnings are set by us and displayed in the platform and dashboards. We may change them prospectively.
• Experts receive their share of the accepted offer to their earnings balance on completion and may request withdrawals above the published minimum.
• All payments must stay on the platform. Arranging payment outside StudyMerits – Online Assignment Help & Academic Experts breaches these Terms and is not protected by our policies.

6. Delivery, revisions and completion

Experts deliver work and files through the order page. Students may request free, unlimited revisions where the work does not match the posted instructions, as set out in our Revisions Policy. Each order includes free plagiarism and AI-writing reports, outlines on request and referencing in APA, MLA or Chicago. Students can view order details at every stage.

7. Disputes and refunds

Every order is covered by our money-back guarantee. If revisions don’t resolve a problem, either party may open a dispute. We review the task, the delivered work and the on-platform chat history and may order a revision, a partial refund or a full refund. Refunds are handled under the Payments & Refunds Policy.

8. Acceptable use

• Keep communication on the platform. Messages containing personal contact details (such as email addresses or phone numbers) may be blocked automatically.
• Do not request or provide exam sitting, test taking, or access to institutional accounts.
• Do not post unlawful, defamatory, discriminatory, sexually explicit or harmful content.
• Do not harass, threaten or mislead other users, or create fake reviews.
• Experts must deliver original work, cite sources properly and meet agreed deadlines.

9. Academic integrity

Work delivered through StudyMerits – Online Assignment Help & Academic Experts is intended to support learning – as model answers, guidance, research assistance, tutoring and editing. Students are responsible for complying with their institution’s rules and the law where they study. See our Academic Integrity Notice.

10. Ownership of delivered work

When an order is completed and paid, the Student receives the right to use the delivered work for personal, non-commercial study purposes. Experts must not resell or reuse work delivered to a Student. Where an order is fully refunded, rights in the work remain with the Expert.

11. Ratings and reviews

Students may rate Experts after completed orders, and Experts may rate Students on communication. Reviews must be honest and relate to the order. We may remove reviews that breach these Terms.

12. Suspension and termination

We may suspend or close accounts that breach these Terms, harm other users or put the platform at risk. Wallet balances on closed accounts are handled in line with the Payments & Refunds Policy and applicable law.

13. Liability

We do not guarantee any grade or academic outcome. The platform is provided “as is”. To the extent permitted by law, our liability for any claim relating to an order is limited to the fees you paid for that order, and we are not liable for indirect losses. Nothing here limits rights that cannot be limited by law.

14. Changes

We may update these Terms. The current version and its date are shown on this page, and registered users are notified of significant changes.

15. Governing law

These Terms are governed by the laws of the country in which StudyMerits – Online Assignment Help & Academic Experts is registered. Please contact us first to resolve any issue informally. Consumers keep any mandatory rights under the law of their home country.

16. Contact

Email support@studymerits.com.